How to Build & Manage Childcare
Drip Campaigns Like a Pro
A Step-By-Step Guide for Childcare with Actionable Tips and Strategies to Help You Build Drip Campaigns That Attract New Families
See How to Build Campaigns That Convert
Your prospective families are looking for a convenient, personalized enrollment journey. You need to target exactly what they're looking for with simple, digital options and relevant content. Drip campaigns allow you to effortlessly personalize content for each interested family - practically hands-free. See how to make childcare marketing simple and seamlessly run your enrollment pipeline in this guide.
The Problem with Today's Enrollment Journey
Covid-19 regulations and changing parent expectations have transformed how childcare business manage the enrollment journey.
Missing out on lead inquiries due to disorganization, slow response rates on communications, and having to manually input family information from registration paperwork makes the enrollment process lengthy. It wastes staff's and parents' time. Plus, a lack of targeted outreach with no data monitoring leaves your teams with an inconsistent strategy.
Not to worry – from inquiry to registration, ChildcareCRM provides the ultimate childcare checklist for directors. Easily manage the enrollment journey with marketing automation features and tools to optimize the experience for parents. Discover how to increase conversion success and parent satisfaction across your multi-center organization, using our childcare checklist.
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Nurture Emails Are Essential to Guide Parents Through Enrollment
Unfortunately, if you send too many emails too often, your messages may be diverted to spam or parents may simply unsubscribe. But don’t let that scare you! Start with sending 2-3 nurture emails at regular intervals to keep parents engaged. Also, sending one brief newsletter every 1-2 months helps to keep your audience engaged and invested in what’s going on at your organization. Automate your email marketing campaigns with a childcare solution to follow-up quicker, gain leads faster, and avoid marketing mistakes caused by human error.
For help designing a newsletter for your childcare business, use Canva. They already have templates created specifically for daycares and preschools, most of which are free.
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Plus, segment your email audience into smaller collections of people within your customer database. Customer email segmentation is a personalization tactic. At its core, customer segmentation (also commonly referred to as market segmentation) in childcare can be best described as the separation of prospective parents into various groups based on their enrollment needs, such as children’s ages, whether they are seeking full time or part-time care, and more.
For example, if you’re attempting to fill open spots in a potty-training program, group the contact information from families that have inquired at your school with children who are roughly 18-24 months old.
Make It Engaging with Pictures
Putting authentic images in your email marketing campaigns is going to capture your readers’ attention. Use pictures and post quality photos that are relevant to the topic and that will leave a lasting impression.
Whether it’s a festive holiday picture or a goofy picture of the children in your center with funny hats on, make sure parents will remember it. It’s also important to keep in mind that you should never use pictures of any children from your center without their parent’s written permission. In fact, ask willing parents to sign a marketing release form well in advance so that you have photos readily available when you need them.
Use Your Logo and Branding Elements
Branding and logos are essential when you’re thinking about how to advertise a childcare center. For larger childcare businesses, consider multi-center brand emails across your organization. Your branded email elements should consist of the graphic signature of your center’s communications and should provide a basis for the fonts, colors, and design choices in all of your marketing materials.
In particular, when designing your email signature, use fonts that are easily readable and break up important contact information into different lines so parents can find how to reach you at a quick glance. It’s also recommended that you include your logo and any links to your website or social media at the bottom of your signature.
Nearly all of today’s Millennial parents to children under the age of 12 are active on social media. If you have social media accounts or a blog, share the links in your email signature line for the reader to find more information. Use these links to point your readers to places where they can access other website resources or program information.
Personalize Your Messaging
If you want your childcare email marketing to stand out from the rest, it’s important to connect with your reader. Build a personal connection with parents by adding personalization keys. Make parents feel special and attended to when they receive an email from you by adding their name at the beginning of the email. It immediately gives parents a feeling of belonging to your center before they even enroll.
Consider the Parent Experience
The parent experience is often time-consuming, inconvenient, and impersonal. Beyond using their name or their child’s name in an email, use the information you already know about this family to relate to them and write engaging content that is tailored to their specific program interests and care needs.
For example, if a parent is seeking healthy meal options for their child, include details about this week’s menu, highlighting areas with fresh veggies, fruits, or other health-focused items. Plus, automate personalization keys, schedule targeted drip campaigns to send at the right time, and gather more family data to enhance your marketing.
It's been absolutely amazing and I would highly recommend ChildcareCRM. We see the benefits of using it to do drip campaigns to market to parents that may be considering us and turn them into enrollments. Kids R Kids marketing has improved with ChildcareCRM.
-Linh Nguyễn, Franchisee Owner of Kids R Kids: South Riding
Keep Your Copy Brief
Nearly 80% of people are only scanning your email’s key points. Your first sentence is the most important so keep your most important points at the top. Try not to make your email too long, keep it to the point to make it easy for parents to scan quickly by using bullet points or numbered lists. The ideal email copy length is between 50 to 125 words and can result in email response rates over 50%. Although this may not seem like a lot, brief copy simply performs better. Check out additional copy best practices for emails in the in-depth webinar that covers this topic at length.
Engage the Reader in a Conversation
Making your message seem like more of a conversation than a lecture leads to higher response rates and greater engagement. Keep your message interesting and informative by including:
- parent testimonials
- updates about your staff and programs
- and information about upcoming events and celebrations.
Try asking questions throughout your email that get your audience to agree with you and want to communicate more. For example, if you’re writing an email about important milestones in young children, ask parents about how exciting it was when their child first started walking or what their first word was.
This helps begin a conversation that is meaningful to them and their family while also allowing you to learn more personal information that will help you better market to them in the long run.
Learn how to build the best parent enrollment experience.
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